We try our hardest to ensure the quality of care and support you receive is the highest possible.
We want you to tell us when you are happy with us – but also if you are sad or angry with us as well
This video will show you how to make a complaint if you are not happy.
If you prefer, you can download our complaints policy here:
Download Complaints Policy
OUR CUSTOMERS are the architects of their own support. Each package of CARE is as unique as the person receiving it.
Andy Robinson, Chief Executive Officer