When I first joined You First as a casual support worker, I never imagined the path that lay ahead. At the time, I carried the weight of past experiences that had shaken my confidence and left me doubting my ability to lead again. I had quietly closed the door on management, believing it was no longer for me.
But You First saw something in me that I struggled to see in myself. Through unwavering support, encouragement, and belief, they helped me rebuild that lost confidence—step by step. I progressed from support worker to team coordinator, and eventually to registered manager. Each role was not just a title, but a testament to the trust and investment You First placed in me.
This journey has been transformative. I’ve grown not only as a professional but as a person. I’ve rediscovered my voice, my strength, and my purpose. And while I am now moving on to the next chapter in my career, it is not out of dissatisfaction—it is because You First empowered me to believe I could go further. I leave with gratitude, not regret.
What I love most about You First is its unwavering commitment to person-centred care. The people we support are not passive recipients—they are active participants in shaping how they live and how they are cared for. That ethos is not just written in policies; it’s lived every day through the compassion, respect, and dignity shown by the team.
I will be forever grateful for the belief You First had in me. It changed my life.
Kate Croker
Locality Manager
You First Support Services CIC
Since 2015, E has been living independently with support from You First Support Services and thriving. As an Avon Make up Community Representative, E enjoys meeting customers, delivering orders, and staying active in her community.
Creating Community -Based Housing with Places For People
Our team delivers person-centred support that empowers adults with learning disabilities, autism, and mental health needs to live full independent lives.
