Business Support Team
The Business Support Team play a vital role in You First operations but the critical support they provide is often unseen - which is testimony to the skill with which they operate.
You First exists to provide community based support for adults with learning disabilities and/or autism and this is provided through our dedicated and motivated Support Worker team who are ably supported by our Operational Team, however behind all this are a range of systems and processes that require support, management and regular review.
At the far right of the photo you can see Steph, who is You First's Office Manager. Steph heads up the You First office, ensuring that everyone has the materials they need to do their job through careful management of the office stock. Steph has a lead role with invoicing people for support delivered and also checks that all invoices issued have been settled.
In the middle of the photo is Maggie, with whom Andy (You First CEO) worked with for many years at Somerset County Council. Maggie had the role of Senior Finance Officer at SCC and now holds the position of Finance Manager with You First. Maggie has a lead role with staff payroll, manages the You First budget through setting and monitoring projections and supports the CEO in ensuring that the Social Enterprise remains financially robust.
At the far left of the photo is Jack whom You First have supported through his Level 2 and 3 Diplomas in Administration and Business Management. Jack has a lead role in collating and analysing data and presenting this to the CEO in a manner that can inform the making of strategic decisions.
So there is a lot going on behind the scenes to ensure that You First operates well and delivers quality outcomes for the people choosing to use the Social Enterprise. Whilst rarely seen, this team deliver important work.
Other You First Support Services News
Somerset Care Provider Dismisses Five Staff
Seeing vulnerable people abused and dis-empowered sickens us all. There are never excuses and such behaviour...Read More
Team Members Rate You First Over 90%
With a Team Member satisfaction rate of over 90% you can see why people are queuing up to join our teams...Read More
Heathfield Farm Project
Heathfield Farm Heathfield Farm is a partnership of five organisations – Broadclyst Community...Read More
Following on from the very successful “Meet the Team” series on the You First Blog, family members...Read More
Breaking News . . . You First Support Workers have...Read More
From Tragedy to Triumph
I found this photo deeply moving and this is because this one image tells an incredible story, one woman's...Read More
Supporting Emotional Health in a Time of Crisis
One of the key skills for anyone working in social care is emotional intelligence. It's so important that...Read More
Social Distancing - Easy Read
Sadly, yesterday we had to deal with a very distressed customer, who has a few hours of support a day. He had...Read More
COVID-19 Easy Read
There is a new virus spreading. It's name is COVID-19 but people are calling...Read More
You First has had a Business Continuity Plan in place from our inception in 2014 and this has been amended...Read More
Don't tolerate hate crime - we all have a responsibility to call it out. Follow this link to see how...Read More
You First is excited to announce that we have teamed up with Mindfulness UK, commissioning them to deliver...Read More
Leading the Way
You First has some of the best terms and conditions for Support Workers in Somerset and this flows from our...Read More
Merry Christmas from everyone at You First. May we also wish you a very peaceful New YearRead More
On Thursday 19th December 2019 people connected with You First met together for a Christmas meal at the Kitchen...Read More
The Broadclyst Community Farm Project
For the past our CEO, Andy Robinson, has been developing You First's involvement in the Broadclyst Community...Read More
You First Training Calendar
A number of You First staff got involved in First Aid training at the You First offices in Langport during...Read More