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A Social Enterprise providing domiciliary & supported living support for adults with learning disabilities in the South West

Equality and Diversity

Equality and Diversity

You First Support Services recognises and celebrates the rich diversity within its workforce and within those who use our services. We will ensure that everyone who engages with our service on any level is treated with respect and dignity and receives equal favour.

We seek to develop, nurture and sustain a happy, high performing workforce and we recognise that the more diverse the workforce the more we attract a variety of skills and knowledge to enable us to achieve business success. A diverse workforce allows for increased levels of perception and thinking and enables increased business success through a more varied approach

We acknowledge that this is more than a tick box exercise but is, in fact about building relationships and creating a harmonious culture and attitude with all our stakeholders.

We will identify strategies for dealing with relevant workplace scenarios and create action plans which will encourage engagement and constructive working methods with staff to utilise their diverse experiences effectively.

We acknowledge that the impact of not treating people fairly has not only far reaching impact on those directly affected but also damages wider workplace culture. Where inequalities occur there is a risk to the reputation of an organisation within the business community and beyond.

We acknowledge that a harmonious and high performing workforce results in high quality services and customer satisfaction.

Therefore we will:

  1. Support the provision of personalised and individualised services to adults with learning and other complex disabilities that are person centred, enable maximum choice, control and risk taking and that are delivered in the least restrictive way possible.
  2. Ensure the wellbeing of the business through creating teams and working environments that celebrate difference and support and enable people to be themselves and are places that are free from bullying, harassment and discrimination.
  3. Establish a fair leadership culture. This will inform a sound business culture which will improve outcomes for those who use our services and for those who provide them.
  4. Enable staff to raise concerns and complaints through appropriate channels without fear of any form of victimisation.
  5. Ensure that that service attitudes, values, behaviours, systems, processes, policies and procedures are free from stereotyping, thoughtlessness, prejudice and discrimination.
  6. Promote engagement with staff and with those who use our services.